1-2 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
AN IMPORTANT NOTE TO OUR EUROPEAN CUSTOMERS:
EU Consumers. As per the "European Union Directive on Consumer Rights," EU consumers are given special legal protections which may be unfamiliar to people from outside of the EU. Rules for online purchases are sometimes referred to as “distance selling laws.”
SELLING TO EU BUYERS:
Selling to buyers in the EU, consumer protection regulations, for example, under laws such as the European Union Directive on Consumer Rights, EU consumers are given special legal protections which may be unfamiliar to people from outside of the EU. Rules for online purchases also referred to as “distance selling laws.”
Laws and regulations may differ for Store Owners selling products to other businesses, including retail companies buying products through the Etsy Wholesale Marketplace. Also, keep in mind that some products, including custom-made goods and perishables, are exempt from certain rules.
RIGHT TO RETURN ITEMS (Right of withdrawal)
Under the EU’s distance selling laws, buyers have the right to return specific products for any reason by contacting the business WITHIN A 14-DAY PERIOD. This 14-DAY PERIOD WILL START THE MOMENT THE CUSTOMER RECEIVES THE PRODUCT, rather than at the time he or she purchases it.
NOTE: This rule DOES NOT APPLY to custom-made products, digital items, certain perishable goods, or goods used for health or hygiene reasons after delivery.
OUR SHIPPING BOXES
All orders are shipped in our custom-designed So Good Mojo Co.© "gift-like" boxes which are sturdy enough to ship in and beautiful enough to gift in.
WHAT'S INSIDE THE BOX
All items are packaged in our FairTrade, Recycled Organic Cotton Muslin Drawstring Bag. A colorful So Good Mojo Co.© tag is affixed to the bag with Natural Hemp Cord/Ribbon.
PROTECTIVE PACKING MATERIALS
All packing materials that protect our pieces consist of post-consumer recycled products.
Our carrier of choice is the United States Postal Service. We offer many delivery options which you may choose using the drop-down menu while placing your order. For larger/heavier items, UPS Ground may be used which may be substituted at our discretion.
EU Consumers, as per the "European Union Directive on Consumer Rights," EU consumers are given special legal protections. Rules for online purchases are sometimes referred to as “distance selling laws.” Laws and regulations may differ for Store Owners selling products to other businesses, including retail companies buying products through the Etsy Wholesale Marketplace. Also, keep in mind that some products, including custom-made goods and perishables, are exempt from certain rules.
RIGHT TO RETURN ITEMS - Under the EU’s distance selling laws, buyers may arrange for returning an item by contacting the business WITHIN THE 14-DAY PERIOD OF RECEIPT of the item. This 14-DAY PERIOD WILL ENSUE FROM THE DATE OF CUSTOMER RECEIPT OF ITEM(s).
Crystals - Most of the Crystals/Minerals we carry are asymmetric. Therefore, assessing exact measurements can be rough. The weight will also be precise (unless noted otherwise). All measurements listed are taken at the largest part of the piece; for height, width and depth.
Essential Oil Blended Products- Liquid measurements are precise. Depending on the essential oil, and the location we are shipping to, restrictions may apply which are set forth by the carrier, as well as varying Customs regulations.
Every item listed has a detailed description of the piece, as well as photos that HAVE NOT been enhanced or edited. Appearance and color settings can vary depending on the method of viewing, e.g., smartphones, computers, notebooks.
Every item listed has an incredibly detailed description of the piece, as well as clear, concise photos from many angles, which have not been altered, "photoshopped" or enhanced in any way, except for "straightening" the picture. Appearance and color settings can vary from computer monitor manufacturers, smartphones, desktop vs. laptop, etc. Please consider before purchasing.
Crystals are extremely fragile. Please know that we professionally package your item for its safety and integrity. Unless there is an extenuating circumstance, we cannot accept Returns. If there is a problem with your order, please reach out to us as soon as possible.
Please note that all crystal healing, metaphysical definitions, and folklore indicated in our listings do not imply a guarantee of effect. Anyone who believes they are suffering from an illness should consult with their physician. The practice of "Crystal Healing" is a holistic complementary healthcare practice.
All statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, prevent, treat or cure any disease, nor should be they be used in place of seeking advice from a licensed physician.
We are not medical professionals nor are we qualified to dispense medical advice. Please refer to your physician prior to the use of any Essential Oil Blended Product.
Women who are pregnant or nursing should contact their qualified practitioner prior to the use of any Essential Oil Product.
Please contact your Veterinarian prior to the use of any Essential Oil Products for all Animals and Pets.
Essential Oil Shipping
There are many regulations in effect regarding the shipment of liquids of any sort, including essential oils. Depending on the product, some shipping restrictions apply that were put in place for safety reasons and are beyond our control.
Some Essential Oils must be shipped via ground carrier only, and some cannot be shipped Internationally. Please check each listing prior to ordering for more details. If you are unsure or have any questions, please reach out to us prior to placing an order.
Depending on volume, wholesale prices are available. Please inquire within, prior to placing an order.